Close crop of a sheet mask being applied

K-beauty chosen just for you from Seoul.

Videos and testimonials

Real Reviews

Collagen mask night

PDRN treatment

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Kateryna's story

Excellent4.8 out of 5

Verified Seoul Dispatch reviews

From Seoul.

Seoul Dispatch Full Care Box with curated K-beauty products
01 / Full Routine

Full Care Box

A monthly Seoul edit: toner, serum, cream, cleanser, SPF, masks. Chosen so the routine works together.

Try Full Care Box
Seoul Dispatch Mask Box
02 / Treatment Nights

Mask Box

A monthly sheet-mask edit for treatment nights. Pair with the Full Care Box, or take it on its own.

Try Mask Box

Korean brands in the box.

Questions, Answered

Before your dispatch.

01

What You're Buying

What is Seoul Dispatch?

Seoul Dispatch is a curated Korean beauty box built around full-size products, not samples. Each box is edited to help you try more K-beauty products at better value, with products that make sense together in a routine.

Are these samples or full products?

They are full products. Seoul Dispatch is not a sample box.

What is the difference between the Mask Box and the Full Care Box?

The Mask Box is focused on sheet masks and treatment nights. The Full Care Box includes a broader routine with products like toner, serum, cream, cleanser, masks, or other routine essentials depending on the current dispatch.

What is the value of each box?

Each box includes full-size products worth more than the box price. Use the value shown on the product page for the current dispatch, since the exact retail value may change by box.

02

Why Seoul Dispatch

Why not just buy K-beauty on Amazon or Olive Young?

You can. Seoul Dispatch is for people who want to try multiple full-size K-beauty products without spending hours comparing listings, second-guessing reviews, or buying a full routine piece by piece. The value is the edit, the context, the routine, and getting more products for less than buying everything separately.

Are the products real Korean beauty products?

Yes. Seoul Dispatch is focused on Korean beauty products and routine formats. The goal is to send useful, current products that feel easy to work into your skincare routine.

03

Personalization

Can Seoul Dispatch be personalized to my skin?

We are preparing to offer personalized box selection for select clients. For now, each box is curated around a clear routine direction, and the Seoul Read intake helps us understand what customers are looking for as we build toward more personalized dispatches.

Can I tell you my skin concerns?

Yes. Seoul Read lets you share what you are focused on, such as hydration, barrier support, calming, brightening, firming, or building a fuller routine. We use that signal to improve future curation and prepare personalized options for select clients.

Will every box be different for every customer?

Not yet. Current Seoul Dispatch boxes are curated edits, not fully individualized boxes for every customer. We are testing more personalized curation with select clients before expanding it more broadly.

How do I get considered for a personalized box?

Complete Seoul Read and share your main skin concerns. As personalized curation opens up, we will use that information to identify customers who are a good fit for select personalized dispatches.

04

Orders & Shipping

Is this a subscription?

Monthly subscription is selected first on the product page for the lower renewing price. One-time box remains available if you prefer no renewal.

How do I cancel my subscription?

Sign in at seouldispatch.com/account with the email used at checkout, open Subscriptions, choose your Seoul Dispatch box, then select Cancel subscription. You can also start from our Manage Subscription page.

Canceling stops future renewals. It does not cancel a paid order already being prepared for dispatch.

When will my order ship?

Orders ship from Seoul, Korea with tracked international delivery. Delivery is typically 7-14 business days after dispatch, though timing may vary by destination and customs processing.

Free shipping applies once your cart reaches the local minimum shown at checkout. If your cart is below that minimum, the shipping charge is shown before you pay.

Do you ship internationally?

Yes. Seoul Dispatch ships globally, not only to the United States. Available shipping rates and free-shipping minimums are shown for your delivery address at checkout.

Will I have to pay tariffs, duties, or customs fees?

The checkout price is final from Seoul Dispatch. Checkout shows your box, any shipping charge, and any duties or taxes collected by us before you pay. Seoul Dispatch will not add charges after checkout. If a courier or customs office asks you to pay separate duties/taxes, pay it first, then send us the receipt within 30 days so we can review and resolve it.

What payment methods can I use?

Pay by major cards, Shop Pay, Apple Pay, or Google Pay when available for your checkout. We only show payment methods that are enabled for your address and device at checkout.

05

Returns

Are returns allowed?

Yes. We offer 30-day returns. Products must follow the return conditions listed in our return policy.